Roanoke Connect Activates Its Largest Segment

Segment 0025, the largest in the Roanoke Connect fiber optic network, is now live and ready for home installations. The segment consists of Taylor Mill Rd., Hwy 137, Hwy 13, Barfield Rd., Hunter Lane, Little Island Rd., Small Lane and Horton Lane, all located in Eure. It consists of about five miles of deployed fiber and passes approximately 120 homes.

Residents along this segment who subscribe to Roanoke Connect will benefit from the same Smart Grid and broadband internet services that the network’s construction previously has brought to eight segments that are live and functional.  

The Roanoke Connect program offers subscribers the means to save money and energy with the installation of smart thermostats and water heater control devices. It also improves connections to the larger world via broadband internet service.

Stay warm, save money and plug in with Roanoke Connect!

Reply to Mr. Black on buildout status


Thank you for your comments.  Please continue to monitor for comprehensive information about our buildout.  The construction is broken into three phases. The first phase is building around the existing fiber backbone.  The next phase will extend the network into the majority of the service territory.  We expect to complete 50% of that work by the end of 2019, and the remainder of phase 2 by the end of 2020.  The final phase will be reaching the most difficult (and expensive) areas.  We expect to complete that work during 2021. 

Thank you -- Jeff Brooks

Segment 0021 Live and Ready for Installation Scheduling

More good news as the build-out of the Roanoke Connect fiber optic network continues. Segment 0021 is the latest piece of the Roanoke Connect system to become operational, and installation scheduling to bring broadband internet and Smart Grid services to subscribers is under way.

Segment 0021 consists of Hart Swamp Rd., Hwy 308 and Blake Dr., all in Rich Square.

Meanwhile, development of Segment 0025 – one of the largest system segments – is significantly advanced and nearing completion.

With cold weather upon us, the energy savings achievable through the Roanoke Connect technology now can be maximized by subscribers benefiting from their ecobee3 smart thermostats and water heater thermostat control devices. 

Stay warm and save money, and let Roanoke Connect help you do it.

Network Status - December 1 2018

(Updating earlier post).

An issue was detected on the Roanoke fiber backbone on December 1st 2018 at about 3:28 p.m. The issue was reviewed and repair crews have been dispatched to repair the fiber. Because the network is under construction, full redundancy is not yet available for the affected areas, and some subscribers have experienced intermittent outages during this time.

We expect repairs to be completed by December 2 2018, and Network Administration estimates all services to be restored on December 2nd. Please check back for additional details or email us at

Two More Segments Expected to Go Live in Coming Weeks

One more thing to look forward to over the holidays! Roanoke Connect’s broadband services should be functional soon and ready for installation scheduling in another two segments. We are nearing the finish line on development on one of the largest system segments to date – Segment 0025 – and work is progressing nicely on Segment 0021 as well.

Segment 0025 consists of Taylor Mill Rd., Hwy 137, Hwy 13, Barfield Rd., Hunter Lane, and Little Island Rd., all located in Eure. Segment 0021 consists of Hart Swamp Rd., Hwy 308 and Blake Dr., all in Rich Square.

We don’t yet have exact dates on when these next two segments will be live, but we will post the news as soon as we’re able to tell you. With winter approaching, we look forward to the opportunity to bring SmartGrid energy efficiencies and Internet service to you through the Roanoke Connect program.

Stay tuned, and Happy Holidays!