Network Expansion Continues Despite Hurricane Florence

Only temporarily slowed by Hurricane Florence, we continue to expand the Roanoke Connect network to make Smart Grid and Internet services available to Roanoke Electric Cooperative's member-owners. We are pleased to report that Segment 24 is the seventh segment that is now functional and for which we are scheduling home installations. Segment 24 covers Hill Lane Road in Eure and sections of US Hwy 13 S and Corner High Road. It joins Segments 1, 2, 3, 4, 8 and 9 as live and capable of helping you lower your energy bills and increase your connectivity. We've got work on additional segments under way, so stay tuned for new updates in the weeks ahead.

Rate of Roanoke Connect Installations Increasing

We are delighted to let you know that we are beginning to have a backlog in scheduling installations for Smart Grid and Internet connections for our member-owners.  We encourage you to contact us to ensure you are on the list to be installed as soon as our services are available in more areas.

Please check back next week for additional information.  Have a safe and enjoyable Labor Day holiday.

Network Maintenance Completed

This is an update:  the network maintenance which was scheduled for today, was completed this morning.  The final updates concluded around 10 a.m.  As of the date of this post, all upgraded network components continue to show full functionality with no issues.

We want to thank everyone for their patience during this upgrade.  

Notice of Network Maintenance on August 29 2018

As a courtesy, Roanoke Electric Cooperative wants to make you aware that, as the result of a Roanoke Connect system upgrade, you may experience a five- to 15-minute interruption in your  Internet service on Wednesday, August 29th, between 9 a.m. and 5 p.m. Any service interruption you experience should be brief; if you encounter network downtime exceeding 15-20 minutes, please call 252-209-2236.

We apologize in advance for any interruption to your service. The upgrade occurring on August 29th will enhance system communications to improve your Roanoke Connect experience over the long term.

Thank you for being a Roanoke Connect subscriber. By taking advantage of this technology, you are helping Roanoke Electric Cooperative and your fellow member-owners to reduce energy demand and hold down costs while increasing the presence of broadband internet service to improve the quality of life in northeastern North Carolina. 

August 25 2018

New segments (8 and 9) are on-line with more to come.  By the end of 2018, the Roanoke Electric Smart Grid program will be available to more than 1,000 member-owner households!  These innovative programs have the potential reduce your electric bill and help your cooperative combat the ever-increasing cost of electricity.

Are you next in line to gain access to these exciting services AND the advantages of Roanoke Connect Internet Services? Call or email us today to chat with one of our Member Services reps to learn more!