Service Provider Access Service Privacy Policy

We share your concerns about privacy on the Internet. In order to better protect your privacy, Roanoke Connect Holdings (hereinafter β€œRCH”) as the Service Provider, has provided this notice explaining the online information practices of RCH and the choices you can make about the way your information is collected and used. Furthermore, this Privacy Policy, being part of the Terms and Conditions, works in conjunction with the Terms of Service, but does not modify or supersede it.

Service Provider's Collection and Use of Your Information. 

In the course of using the Access Service, Service Provider may ask you for your name, e-mail address, postal address, telephone number, fax number as well as other relevant information. Service Provider also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer, Chrome, Opera, Edge, Firefox or others), the type of operating system you are using, (e.g., Windows 10, Windows XP, Mac OS, Linux or others), aggregate data about the number of visits to the Access Service and/or aggregate data about the pages visited.

How Service Provider Uses the Information.

Service Provider uses the non-personally identifiable information ("Aggregate Data") to improve the design and content of the Service and to enable Service Provider to personalize your Internet experience. Service Provider may use the Aggregate Data to analyze Service usage as well as create services and/or products to fit your needs. Also, Service Provider shares this Aggregate Data with Service Provider's related entities, advertisers, partners and/or other third party vendors.   Service Provider shall own such Aggregate Data and maintain copies of such as part of its records.  Except as otherwise indicated, Service Provider uses the personally identifiable information ("Personal Information") you provide about yourself: (a) to respond to any of your inquiries or questions about our products and/or services; (b) for internal marketing purposes; (c) to provide you additional and updated information, materials and other advertisements regarding Service Provider's products and/or services; (d) to cooperate with government officials or parties in litigation under process of law, or as otherwise required by law; (e) to protect the security or integrity of the Service; (f) to protect against a threat of safety or destruction of property; and/or (g) to protect against legal liability. In all cases, however, Service Provider's agents, employees and contractors who have access to Personal Information are required to protect this information in a manner that is consistent with this Privacy Policy. Furthermore, Service Provider encourages all its business partners to adopt and adhere to standards of protection consistent with this Privacy Policy. Service Provider will not use the Personal Information, except as set forth herein, without your permission; provided, however, Service Provider shall own all such Personal Information and maintain copies of such as part of its records. If you do not wish to receive any such information or to allow Service Provider the right to use your personally identifiable information as described, please contact Service Provider in the manner identified in the "Opt-Out" section below. The Aggregate Data and Personal Information may be transferred, distributed or sold as part of Service Provider or its assets.


You may choose not to receive such information and/or to allow Service Provider to use your information in the manner described above by simply notifying Service Provider directly using direct mail or via the Contact Us page on the Access Service.  Upon receipt and processing of an "opt out" request, Service Provider will, within a commercially reasonable amount of time, remove your information from any future marketing communications.

Security; No Liability. 

Service Provider has implemented security measures to help protect against the risk of loss, misuse and alteration of any information under Service Provider's control. Nevertheless, such security measures may not prevent all loss, misuse or alteration of information on the Access Service, and Service Provider is not responsible for any damages or liabilities relating to any such security failures. You understand that data and communications, including e-mail and other electronic communications, may be accessed by unauthorized third parties when communicated over the Internet. Furthermore, the Access Service enables links to other Internet sites, services and communications. Service Provider is not responsible for nor can Service Provider ensure the privacy practices or content of such other Access Services.

IP Addresses and Cookies.

Like other Internet Access Service providers, Service Provider uses your IP address to help diagnose problems with Service Provider's servers, to administer the Access Service and for security purposes.

"Cookies" are pieces of data sent from a Web server through a Web browser, which writes a file on your local PC. This file enables a Web server to identify users that visit a site hosted by that server. Service Provider may use Cookies in order to identify you to our network Access Service so that Service Provider can provide more customized information and services to you. In general, if you choose, you can disable the use of Cookies by reviewing your browser's preferences and options. If you disable the use of Cookies, some portions of our Access Service may not be optimized.

Modification of Privacy Policy. 

Service Provider may change this Privacy Policy at any time, consistent with the terms set forth in the Terms and Conditions of Use, by posting the changed or amended Privacy Policy on the Access Service. Your continued viewing of or use of this Access Service following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.

How to Contact Service Provider for Any Reason. 

You may contact Service Provider with questions or comments regarding this Privacy Policy, updating any personally identifiable information or anything else related to Service Provider and/or this Access Service by using the Contact Us page at